Executive sedan
The everyday airport transfer for 1–3 passengers. Right for a traveller and one escort with light luggage. Quote as Executive Sedan.
Choose this vehicle6
Capital cities served
24/7
Dispatch desk, every day
0%
Unconfirmed bookings
100%
Of trips flight-tracked
Check the fit first
A chauffeur suits stable travellers. Some trips need an ambulance.
The deciding question is simple. Can the traveller sit in a normal car seat for the whole drive, without clinical care? If yes, a pre-booked chauffeur is a practical, calm way home.
AT247 is a good fit
Book a chauffeur for
- ✓Travellers recovering from a fracture or minor surgery who can walk short distances or move from a wheelchair to a car seat
- ✓Patients discharged to fly home on a scheduled airline with a nurse or paramedic escort
- ✓Interstate patients heading home after specialist treatment
- ✓Family members travelling between the airport, the hospital and home
Book something else
Arrange a road ambulance or accessible vehicle if the traveller
- ✕Must lie flat or travel on a stretcher
- ✕Needs oxygen, monitoring or clinical care during the drive
- ✕Needs to stay seated in their wheelchair. That calls for a wheelchair-accessible vehicle.
Not sure? The treating doctor or the assistance company's medical team makes the call. We're happy to work alongside them.
Where we fit
Five steps home. We drive two of them.
Most repatriations follow the same path. AT247 handles the road legs in Australia, so the escort can focus on the traveller.
- Step 1
Clinical assessment
Fitness to fly and support needs are confirmed.
Doctor or assistance company - Step 2
Airline approval
Wheelchair and boarding assistance requested in advance.
Airline and booker - Step 3
To the departure terminal
Confirmed chauffeur from hospital, hotel or home to the terminal.
AT247 - Step 4
The flight home
The traveller flies with their escort.
Airline and escort - Step 5
Home from the arrival terminal
Flight tracked pickup, meet and greet, then the drive to the final address.
AT247
Options compared
Four ways to get between the terminal and the bedside.
The cheapest option isn't always the kindest one. Taxi queues and a long walk to the rideshare zone are hard going for someone still recovering.
| Option | Suits | Medical care on board | Booking and price |
|---|---|---|---|
| Road ambulance | Stretcher, monitoring, oxygen or clinical care | Yes, clinical crew | Arranged by the insurer, assistance company or provider |
| Wheelchair-accessible vehicle | Travellers who stay seated in their wheelchair | No | Booked with an accessible transport provider |
| Taxi or rideshare | Short, flexible trips for well travellers | No | Metered or surge pricing. No meet and greet, no flight tracking. |
| AT247 pre-booked chauffeur Confirmed | Stable travellers who can sit in a car seat | No, the escort travels with them | Quote before you book. Flight tracking and meet and greet included. Tolls and parking itemised at cost. |
Insurers, assistance companies and escort providers
Book for the traveller. Get one itemised invoice.
Case managers and escort coordinators book with us on the traveller's behalf. You send the details once and we handle the road leg. What comes with every booking:
- ✓Flight tracked, with the pickup moved to the actual landing time
- ✓Extra time for customs and baggage on international arrivals
- ✓Meet and greet at the terminal, bags first, then doors
- ✓Driver details texted to the escort once the chauffeur is on the way
- ✓Accredited, background-checked drivers in late-model vehicles
- ✓An itemised GST tax invoice to the billing contact you nominate, with tolls and parking at cost, no markup
When you book
What to send us, and why it matters.
| Detail | Why it matters |
|---|---|
| Passenger name and mobile | With country code, so the chauffeur can find and reach the traveller. |
| Escort's name and mobile | Usually the main contact on the day. |
| Airline and flight number | So we can track the flight and meet the actual landing time. |
| Exact pickup and drop-off | Hospital entrance or discharge area, terminal, or home address. |
| Mobility aids and luggage | Decides which vehicle we send. A folding wheelchair or walker needs boot space. |
| Number of passengers | So there's a seat for everyone, escort and family included. |
| Billing contact | Receives the itemised GST tax invoice. |
For families
Bringing someone home yourself?
- ✓Ask the insurer whether ground transport in Australia is already covered.
- ✓Read the policy. Smartraveller's travel insurance guide is a good start.
- ✓Send the flight details as soon as you have them.
- ✓Expect early or late arrivals. 3am and 4am pickups are normal for us.
6 capital cities
Terminals and major hospitals, city by city.
Sydney
Terminals
International T1. Domestic T2 and T3.
Hospitals
RPA, St Vincent's, Prince of Wales, Royal North Shore
Sydney Airport transfersMelbourne
Terminals
Tullamarine. International flights use T2.
Hospitals
Royal Melbourne, The Alfred, Austin
Melbourne Airport transfersBrisbane
Terminals
Separate International and Domestic terminals.
Hospitals
Royal Brisbane and Women's, Princess Alexandra
Brisbane Airport transfersPerth
Terminals
International mainly T1, some Qantas services at T3.
Hospitals
Fiona Stanley, Sir Charles Gairdner, Royal Perth
Perth Airport transfersAdelaide
Terminals
One terminal for international and domestic.
Hospitals
Royal Adelaide, Flinders Medical Centre
Adelaide Airport transfersCanberra
Terminals
Canberra Airport, early departures covered.
Hospitals
Canberra Hospital
Canberra Airport transfersThe vehicles
Pick the car for the traveller, the escort and the bags.
Luxury SUV
More room for baggage, a folding wheelchair or a walker. A higher seat can be easier to get in and out of. Quote as SUV.
Choose this vehicle
People mover
A single vehicle for the traveller, escort and family, so everyone arrives together. Quote as 7 Seater People Mover.
Choose this vehicleBooking regularly for clients? Accounts are available for insurers, assistance companies and escort providers that book often. Contact us
FAQ
Medical repatriation transfer questions.
What are medical repatriation airport transfers?
They are the road trips at each end of a repatriation flight: hospital, hotel or home to the departure terminal, and the arrival terminal to the final destination. For medically stable travellers who can sit in a normal car seat, a pre-booked chauffeur covers these legs.
Do you provide medical escorts, stretchers or ambulances?
No. AT247 supplies the car and a professional chauffeur. Our drivers are not medical staff and our vehicles carry no medical equipment. If the traveller needs to lie flat, needs oxygen or monitoring, or needs clinical care during the drive, book a road ambulance.
Can you collect a traveller from hospital?
Yes, for medically stable travellers. Give us the exact entrance or discharge area and the expected discharge time when you book.
Can an insurer, assistance company or escort provider book for the traveller?
Yes. Book on the traveller's behalf with their name, mobile, flight number and driver notes. The itemised GST tax invoice goes to the billing contact you nominate.
What happens if the flight is delayed?
Every trip is flight tracked, so the pickup moves to the actual landing time. International arrivals get extra time for customs and baggage.
How much does a repatriation airport transfer cost?
Rates depend on the vehicle and the destination. Use the instant quote for your route. Tolls and airport parking are added after the trip at actual cost, with no markup, and itemised on the tax invoice.
Book the ride home.
A confirmed chauffeur, a tracked flight and an itemised tax invoice. Booked in under 60 seconds.
Or email support@airporttransfers247.com.au
