One standard for every official trip.
Travel coordinators & EAs
Book every officer's transfer in under 60 seconds. Each one confirmed, each one itemised.
Ministerial & events offices
Early departures, late sittings and changed flights. The dispatch desk is staffed 24/7.
Visiting delegations
Several vehicles booked together, so the whole group arrives together.
Public servants on approved travel
A 4am airport run with a driver confirmed the night before, where your policy allows.
How federal and NSW airport transfers are booked.
Standard government travel goes through a set travel management company. A pre-booked chauffeur comes in where your entity's policy allows.
NSW Government
General information only, not policy advice. Always check your entity's travel policy and Accountable Authority Instructions.
Seven ways to the airport, and when each fits.
| Option | How it's booked | Best for | Watch-outs |
|---|---|---|---|
| Train or bus | Opal, tap on and off | Solo travel, light luggage | Station access fee at Sydney's airport stations. T8 runs about 5am to midnight. |
| Taxi | Rank or app | Short, unplanned trips | Rank queues at peak times |
| Regulated rideshare | App | Flexible daytime trips | Cancellations, and availability drops off early and late |
| Hire car | Hertz (federal) or FCM (NSW) | Multi-day regional trips | Driving tired after a flight; parking and return times |
| Private vehicle | Approval for allowance | Short trips from home | Airport parking costs; valet not reimbursed under IPEA |
| Chauffeur through your TMC | CTM or FCM | Standard officer transfers | Check what's included for delegations and multi-vehicle trips |
| Pre-booked chauffeur Confirmed | Direct, where policy allows | Early flights, ministers' offices, delegations | Confirm your policy permits a direct booking |
Schedules that don't move. Chauffeurs who don't either.
Ministers, judges, visiting officials and the people who organise their days. What comes with every government transfer:
- ✓A chauffeur confirmed in advance, with details texted once they're on the way
- ✓Flight tracked, pickup adjusted, extra time for customs on international arrivals
- ✓Meet and greet at every terminal, with help with the bags
- ✓Multiple vehicles booked together for delegations
- ✓Accredited, background-checked drivers in late-model vehicles
- ✓A 24/7 dispatch desk for early departures and changed plans
- ✓An itemised GST tax invoice, with tolls and parking at cost, no markup

On time for the meeting.
Transfers between Canberra Airport and Parliament House, the departments and the defence precincts. Itemised GST tax invoices formatted for expense and travel acquittal.
Canberra Airport transfersHow to book a government airport transfer.
- Step 01
Confirm your jurisdiction
Federal, NSW or another state. Each has its own travel arrangements.
- Step 02
Check your entity's policy
Your travel policy and Accountable Authority Instructions set what's allowed.
- Step 03
Choose the transfer type
A single officer, an official visit, or a delegation across several vehicles.
- Step 04
Book through the right channel
CTM or FCM for standard travel, or direct with AT247 where policy allows.
- Step 05
Share the flight number
We track it and adjust the pickup if the flight is early or delayed.
- Step 06
Keep the tax invoice
Tolls and parking itemised at actual cost, ready for acquittal.
Six things to check before you book a chauffeur for official travel.
| What to check | AT247 |
|---|---|
| Authorisation | Accredited drivers holding state driver authorisation |
| Insurance | Driver-partners must hold commercial passenger insurance |
| Driver screening | Background-checked drivers |
| Records & privacy | Passenger details handled under the AT247 Privacy Policy |
| Invoicing | Itemised GST tax invoice per trip, tolls and parking at cost, no markup |
| Coverage | Sydney, Melbourne, Brisbane, Perth, Adelaide and Canberra |
Flying from Western Sydney International?
Until the Sydney Metro airport line opens in 2027, the public option is a free bus to St Marys station, about 30 minutes, then the T1 Western Line. Or book a confirmed chauffeur who meets you inside the terminal.
WSI airport transfersYour chauffeur, and the right vehicle.

Executive sedan
The everyday airport transfer for 1–3 passengers. The standard for officers travelling alone.
Choose this vehicle

People mover
A single vehicle for the whole delegation, so everyone arrives together.
Choose this vehicleBooking for a department or office regularly? Accounts are available for organisations that book often. Contact us
Government airport transfer questions.
Who books airport transfers for federal government employees?
Entities in the Whole of Australian Government travel arrangements book through Corporate Travel Management (CTM), which includes chauffeur and limousine reservations.
Who is the car rental supplier for the Australian Government?
Hertz is the sole vehicle rental provider under the whole-of-government arrangements.
Can federal parliamentary staff use a taxi or rideshare to the airport?
Under IPEA rules, taxis and regulated rideshare are generally allowed when public transport isn't readily available or you're carrying luggage.
Is airport parking reimbursed for government staff?
For parliamentary staff, tolls and long-stay parking can be reimbursed, but valet parking can't. Other entities set their own rules.
Which travel agent do NSW Government employees use?
FCM Travel Solutions, under Contract 1008 for travel management services.
Which car hire companies can NSW Government employees use?
Avis, Hertz and Budget, booked through FCM.
Can NSW public servants claim for driving to the airport?
An agency head can approve a casual-rate allowance for using a private car on approved travel.
How do you book transport for a visiting delegation?
Where your policy allows a direct booking, send our dispatch desk the itinerary. We'll book the vehicles together, track every flight and confirm each chauffeur in advance.
Is there a free bus to Western Sydney International Airport?
Yes. A free interim bus runs between the airport and St Marys station until the Sydney Metro airport line opens.
Book your government airport transfer.
A confirmed chauffeur, flight tracking and an itemised tax invoice. Booked in under 60 seconds.
Or email support@airporttransfers247.com.au


